Program Objectives

The global healthcare landscape is undergoing a dynamic transformation in the developing economies.

At one end, the demand for primary, secondary and tertiary care is increasing. The growing demand implies better opportunities for expansion and growth across cities, states and countries. There is growing pressure to deliver quality healthcare with greater efficiency and effectiveness. The demand for skilled resources including doctors, nurses and paramedical staff is increasing. The competition requires the healthcare providers to enhance their accessibility and availability to multiple locations within regions and sub-regions thereby reflecting a shift from centralized healthcare delivery to decentralized or Hub-n-Spoke models. The rapid advancement of internet and communication technologies along with healthcare technologies like robotic surgeries is creating a disruption in the healthcare delivery models. Also, there is an increasing focus on the underserved population at the base of the pyramid (BoP), which forms a significant proportion of the total population in developing economies. The focus on BoP segment has again led to disruptive business models, which are focusing on enabling healthcare inclusion of the poor via self-sustainable business models.

At other end, the new resources and investments in discovery and development are not getting translated into better health outcomes due to gaps in delivery models. There are millions of preventable deaths occurring each year, which require strategic actions. There is a need to focus on the value of health services, as opposed to the traditional focus on volume, access, and equity of services.

There is a growing realization to understand and implement the best practices in healthcare delivery. What kind of organizational setup works the best? What kind of resource and technology alignment are required in different scenarios? How and Why to be distinct from the delivery models in developed economies? What kind of leadership is needed for various healthcare delivery models? What kind of stakeholder dynamics is needed to build competitive advantage in terms of healthcare delivery in the developing economies?

This program examines programmatic, organizational, and policy-related decisions required for health care delivery systems in resource-constrained settings.


The pedagogy involves Harvard Case Studies of global healthcare delivery models, which have been designed and implemented globally in resource-constrained settings. The case studies involve The Measles Initiative globally, Polio Elimination in Uttar Pradesh, Multidrug-Resistant Tuberculosis Treatment in Peru, and Investing in Global Health: Botanical Extracts Ltd. The key topics include:

Understanding the Context of Healthcare Delivery.

Understanding How Programs Create Value

  • Conceptualizing the Care Delivery Value Chain – activities, resources, customer, information, cross-programs linking and configuration

Addressing the Social, Economic, and Geographic Barriers to Delivery

Inclusive Healthcare Delivery Models – Local Engagement, Local Embeddedness, Telemedicine, and Collaborations

Going for Solution-based Approach

Implementing Health Delivery Metrics and Outcomes

Participant Mix

This program targets the clinical and non-clinical executives of healthcare organizations, and NGOs working in health sector.  This program is also relevant for executives from the government hospitals and policymakers in the healthcare domain.

Why Institute for Competitiveness?

Institute for Competitiveness, India is the Indian knot in the global network of the Institute for Strategy and Competitiveness at Harvard Business School. Institute for Competitiveness, India is an international initiative centred in India, dedicated to enlarging and purposeful disseminating of the body of research and knowledge on competition and strategy, as pioneered over the last 25 years by Professor Michael Porter of the Institute for Strategy and Competitiveness at Harvard Business School. The institute conducts and supports indigenous research, offers academic and executive courses, and provides advisory services to the Corporate and the Governments. The institute studies competition and its implications for company strategy; the competitiveness of nations, regions & cities and thus generate guidelines for businesses and those in governance; and suggests and provides solutions for socio-economic problems.

The Benefits & Delivery

The participants will gain new perspectives, insights, and strategic skills towards managing healthcare delivery.

Case based pedagogy is extensively within the program. The case-mix for this program has been carefully selected from Harvard and Ivey. These cases provide diverse perspectives and learning experience from the global companies.

Global Insights integrate the best practices regarding understanding the industry dynamics, trends and transformations. Case discussions and analysis on game changing organisations will enable the participants to gain new perspectives on  industry shifts and competitive advantage.

Peer Networking and Knowledge Sharing during the program will enable the participants to exchange their perspectives and experiences as well as become a part of the competitiveness network.


Diverse mix of instructors from academics and industry. Industry practitioners include those having leadership experience at the top management positions across the enterprises in India and globally. Academic instructors include those having active interaction and association with shared value enterprises besides having expertise in strategy, competitiveness, social entrepreneurship and business models.


Applications are requested three weeks in advance to the program start date. Since qualified candidates are admitted on a rolling basis as per space availability, early admission is encouraged.

Admission is selective and based on professional achievement and organizational responsibility. No formal educational requirements apply. Executive Education programs enhance the leadership capacity of the participants as well as benefits their organizations in leveraging the new skills. The program expects full commitment from both. The participants are expected to dedicate sufficient time and efforts during the training. At the same time, sponsoring organizations are expected to relieve participants of their work responsibilities during the program.

The program fee covers tuition, books, case materials and meals. Payment is due within 30 days of the invoice date. If admission is within 30 days before the start of the program, payment is due upon receipt of the invoice. The cancellation policies are outlined in the information provided to applicants upon admission.

Connect With Us

For more information, please contact our Client Services team at:

Executive Education Programs,

Institute for Competitiveness

U 24/8, DLF Phase 3, Gurgaon 122 002, Haryana, India,


Telephone:   +91 124 4376676

© 2024 Institute for Competitiveness, India


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